Category Archives: remote support

Can Microsoft blur the lines between Windows Small Business Server and cloud computing? The answer is beginning to emerge as the software giant launches a Windows Small Business Server (SBS) Aurora beta test. In somewhat related news Microsoft also is testing a new Windows Home Server, code-named Vail. Here’s a closer look at both efforts, [...]

I have worked in the information technology industry for a long period and have come across some very interesting technical support issues. Here are some funny stories related to remote access onto a clients computer.  I thought I would share some of my stories (yes these are true) and hopefully provide a [...]