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One of the first tools I used for remote support was PC Anywhere, VNC and Remote Desktop. Before the introduction of remote support, helpdesk and support staff had to walk people through fairly complex actions like restoring pst files in Outlook, reinstalling Windows and booting into safe mode to remove spyware so you [...]
The managed services provider specializing in the financial services sector is a big Cisco partner and proponent of its channel programs. It’s also a big advocate of the managed services model and vertical alignment. And its management, under the leadership of Dan Holt, is focused on growing the business as [...]
“55,000 Web Sites hacked to serve malware cocktail”
What if this happens to your business? The first thing you need to accept is that your website is not invulnerable to attack. By taking on the attitude that your website will get attacked at some point, 3 things immediately become obvious.
You need [...]
